F.01
QR-native
No app, no login. Just a sticker and a phone.
Customers don't download anything. They don't sign up. They scan, choose, send. A 30-second contract between the person noticing and the person fixing.
Fixo · v1.0 — now liveStop finding out
Stop finding out
last when something breaks.
QR-native issue tracking for the physical things you run — gym equipment, vending, kiosks, espresso machines. Customers scan, you fix it before they leave.
- 2.3sAVG SCAN
- 99.9%UPTIME
- 47msAPI P50
/01How it works
Three steps. Zero friction.
Customers don't install anything. You don't chase anything. The QR sticker on the device does the introduction.
- 01 / SCANCustomer side
Spot it. Scan it.
Anyone with a phone camera. The QR opens a branded report page — no app, no login, no friction.
- 02 / REPORT30 seconds
Pick a category. Add detail.
Mech / Elec / UX / Clean / Safety / Other. Severity LOW → CRITICAL. Optional comment. Anonymous.
- 03 / FIXOwner side
Triage from your pocket.
Push notification within seconds. Acknowledge → Fixing → Resolved, all from the mobile app.
/02Built for
Anywhere a thing
can go wrong.
If it sits in a public space and gets used by other people, Fixo fits. Especially if you're tired of “hey, by the way…” voice notes from staff.
- Gym & fitness12k+ machines
- Vending operatorsroutes & refills
- Coffee & hospitality
- Coworking spaces
- Kiosks & self-service
- Any physical device/* yours */
/03Why Fixo
Engineered for the moment something goes wrong.
F.02
Real-time triage
Severity, category, lifecycle. One screen.
Reports flow through New → Acknowledged → Fixing → Resolved with timestamps and ownership. Critical issues escalate; everything else queues by severity.
- ◆ NewTreadmill 04 — Safety · CRITICAL14:02
- ◇ AckAssigned to Jens M.14:03
- ◈ FixOn site. Belt re-tensioned.14:38
- ✓ ResVerified. Device back online.14:51
F.03
Free to start
Two locations.
Twenty-five devices each.
No credit card. No trial countdown. Run a small operation forever on the free tier — upgrade only when you need more locations or seat-based access for staff.
2Locations
25Devices · each
$0 · foreverNo card · no countdown
/04Built for venues that move fast
Numbers, not promises.
- ◆ Avg scan-to-form2.3s
From QR camera focus to a usable form, on a 4G handset, cold-cache.
- ◆ Platform uptime99.9%
Multi-region active-active. Reports queue locally if the network blinks.
- ◆ API p50 latency47ms
Median round trip on the public submit endpoint, measured EU + US.
“We used to find out about a broken treadmill from a 1-star review three days later. Now we know in seconds. Fixo paid for itself in the first week — twice over.”
Stop finding out last.
Be the first to know when something breaks. Free for two locations. Setup in under five minutes.
Need a hand? support@fixoapp.net